
FAQS
Do I need to print my ticket?
Do I need to print my ticket?
No, your contactless tickets will be validated directly with the AccessTicket app.
Can I refund my ticket?
Can I refund my ticket?
For this event, all sales are final and tickets cannot be refunded, exchanged, or modified. For more information, please refer to our T&Cs.
Can children under the age of 12 attend the festival?
Can children under the age of 12 attend the festival?
Children up to and including the age of 12 can enter free of charge if they are accompanied by a parent or legal guardian and have purchased their free ticket for minors from Fever. Guardians must bring their own documentation identifying them as such and have their own ticket to the festival. In addition, you must sign a document stating that you are responsible for the minor at all times.
What happens if I buy my ticket from an unofficial point of sale, an auction website or a private individual and it turns out to be a fake?
What happens if I buy my ticket from an unofficial point of sale, an auction website or a private individual and it turns out to be a fake?
The festival organisation does not guarantee the authenticity of the ticket if it has not been purchased from official sales outlets.